Returns Policy

We hope that you love your Vivienne O’Connor dresses as much as we loved designing them. In the unlikely event that you’re not entirely satisfied with your purchase we can offer a refund on all items returned within 14 days of you receiving your order. 

Please make sure the products are not worn or damaged with the tag still attached. A full refund minus the shipping costs will be made on receipt of the returned goods. If you received free shipping, the cost of the shipping will be deducted from your refund.

Garments purchased on sale are only eligible for refund via online store credit. This can also be given in the form of a Vivienne O'Connor voucher.

 

Please return to:

Vivienne O’Connor
140 Crodaun Forest Park, 
Celbridge 
Co Kildare

 

EXCHANGES

If you would like to exchange anything in your order then please email us at sales@vivienneoconnor.com outlining which style you wish to exchange your purchase for and send your order back to us. Once we have received your return we will send out your request to you.